ResearchAI Services

AI Survey Insights for a Research Platform

AI summaries, sentiment and a database-restricted chatbot for open-ended survey answers, plus panel tools.

Key Details

Challenge	Open-ended survey answers were only processed up to 300 responses. The research company also needed to recruit and manage a respondent panel.
Solution	Three workstreams: AI summarisation and sentiment for open-ended answers, a chatbot limited to the client's own database, and tools to recruit and manage the panel.
Technologies	Vue, React, Node.js, NestJS, PostgreSQL, Python, FastAPI, Azure OpenAI, Llama 3.1, Mixtral, Qdrant, Pinecone, Azure, Mailchimp

Technologies used

VueReactNode.jsNestJSPostgreSQLPythonFastAPIAzure OpenAILlama 3.1MixtralQdrantPineconeAzureMailchimp

Client

The client is an Australian civic-research company working with survey responses and a respondent panel. The client is not named here. The engagement was won. A completion date is not stated, so it is described as ongoing.

Product screenshots

Cream and orange report page for a community survey question with an AI-written summary paragraph, a table of themes with mention counts and green, grey and red sentiment bars, an overall sentiment donut, a column of representative resident quotes, and a bar breakdown of responses by neighbourhood. — Survey results with an AI summary: hundreds of open-text answers condensed into themes with sentiment, representative quotes and a breakdown by area.

Dark teal workspace with a chat thread where a user asks which areas mention parking most, the agent shows it queried only the survey database in read-only mode, displays the generated SQL and a bar chart of mentions by area with a short answer and follow-up suggestions, and a right panel for managing the respondent panel with size, response rates by age group and a scheduled invite wave. — Data agent for survey results: a plain-language question is answered with a read-only query, the SQL it ran and a chart, next to the respondent panel controls.

What we built

AI summarisation of open-ended answers beyond the previous 300-response limit
Sentiment classification
A data-agent chatbot restricted to the client's database
Panel recruitment
Panel management, including mailing-list integration

Engagement

A total headcount and an elapsed duration are not stated. Proposed effort ranges and a fee from the estimate are not published as delivery results.

Outcome

The scope is the survey-insight and panel work above. No measured outcome is stated.

Services used

AI Services →AI-Software Development →Document & Knowledge AI →